Patient Rights
27.01.2023

Patient rights
Regulation on Patient Rights Article 4- Individuals who need to benefit from health services have and
T.R. It expresses the rights guaranteed by the Constitution, international agreements, laws and other legislation.

"Patient and Relatives' Rights" has entered the agenda of the society more and more after the "Patient Rights Regulation" published for the first time in our country in 1998. In order to ensure the implementation of the Patient Rights Regulation published by our Ministry on 01.08.1998, the “Directive on Patient Rights Practices in Healthcare Facilities” was published on 15 October 2003 and studies were initiated to put it into practice.

In this context, it started to serve our patients with the Patient Rights Unit, which was established on 07.08.2007 within the Bolu Oral and Dental Health Center. In addition to our quality target efforts, our Patient Rights Unit carries out its duties with training and continuous improvement studies aimed at preventing possible violations of rights in line with the demands and opinions of our patients.

YOUR RIGHTS

Humans step into the world by gaining some innate rights just because they are human. The concept of right is a universal concept. In short, the right;
It can be defined as 'the authority granted to individuals by the rules of law'.

Human rights were first recognized in England in 1215. Officially
In the late 18th century, the American Bill of Rights and the 1789 French Universal Declaration of the Rights of Man and Citizen were issued. With the establishment of the United Nations, human rights became universal. The Universal Declaration of Human Rights was published. According to this; It is stated that everyone is free, honorable and equal in terms of rights.

Human rights briefly; It is possible to describe all people as being equal and free from birth in all respects. This freedom is balanced with the obligation to respect the rights of others and not to violate them. There are various human rights. Patient rights are one of the basic human rights.

1) General use of the service:

Benefiting from health services within the framework of the principles of Justice and Equity. It has the right to receive services regardless of race, language, religion and sect, gender, philosophical belief, economic and social status.

2) Informing and requesting information:

He has the right to learn about all kinds of health services and opportunities and to request all kinds of information about his health status, verbally or in writing.

3) Selecting and changing the health institution and its personnel:

He has the right to choose and change the health institution and to benefit from the health services provided in the health facility he chooses, to learn the identities, duties and titles of the doctors and other health workers who will provide health services.

4) Privacy:

They have the right to receive all kinds of health services in a confidential environment.

5) Refusal, suspension and consent:

He has the right to refuse the treatment, to ask for it to be stopped, to obtain his consent in medical interventions and to benefit from the service within the framework of his consent.

6) Security:

To receive health care in a safe environment,

7) To be able to fulfill religious duties:

The health facility has the right to fulfill its religious obligations within the limits of its possibilities and within the framework of the measures taken by the administration.

8) Respect for human values, dignity and comfort:

Everyone has the right to receive a health service with respect, care and attention, in a friendly, gentle and compassionate environment, where all hygienic conditions are met and all noisy and disturbing factors are eliminated.

9) Visiting and accompanying:

It has the right to accept visitors within the framework of the procedures and principles determined by the health facilities and to have a companion within the limits of the legislation and the possibilities of the health facility and if the physician deems it appropriate.

10) Right of application, complaint and lawsuit:

In case of violation of his rights, he has the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.